📄 Legal

Terms of Service

Please read these terms carefully before using AI Therapist. We've written them in plain language so you actually understand what you're agreeing to.

Last updated: January 15, 2025
📖~8 min read
🌍Effective Worldwide
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Important: AI Therapist is not a medical service and does not provide clinical diagnosis or treatment. For mental health emergencies, please call 988 (Suicide & Crisis Lifeline) or 911.

1. Acceptance of Terms

By accessing or using AI Therapist ('the Service'), you agree to be bound by these Terms of Service. If you do not agree to these Terms, please do not use the Service.

These Terms apply to all users of the Service, including browsers, customers, and contributors of content. We reserve the right to update these Terms at any time. Continued use of the Service after changes constitutes your acceptance.

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2. Description of Service

AI Therapist provides an AI-powered mental wellness support platform. The Service is intended to offer emotional support, guided exercises, and mental wellness resources.

The Service is NOT a substitute for professional medical advice, diagnosis, or treatment. Always seek advice from qualified health providers for medical concerns. In emergencies, please contact emergency services (911) or a crisis hotline immediately.

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3. User Eligibility

You must be at least 18 years of age to use this Service. By using the Service, you represent and warrant that you meet this requirement.

If you are under 18, you may only use the Service with the involvement and consent of a parent or legal guardian. You also represent that all registration information you provide is accurate and complete.

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4. Account Registration

To access certain features, you must register for an account. You are responsible for maintaining the confidentiality of your credentials and for all activities that occur under your account.

Notify us immediately of any unauthorized access to your account at [email protected]. We are not liable for any loss resulting from unauthorized use of your account.

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5. Privacy & Data

Your privacy is paramount. All conversations are end-to-end encrypted and are never sold, shared, or used for advertising purposes. Please review our Privacy Policy for full details.

You retain ownership of all content you submit. By submitting content, you grant us a limited license to process it solely to provide the Service to you.

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6. Acceptable Use

You agree not to use the Service for any unlawful purpose or in ways that could harm, disable, or impair the Service or interfere with other users.

Prohibited activities include: harassing or threatening others, posting harmful content, attempting unauthorized account access, or violating any applicable laws. We reserve the right to suspend or terminate accounts in breach of these terms.

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7. Subscriptions & Billing

Certain features require a paid subscription. By subscribing, you agree to pay all fees as described at the time of purchase. Subscriptions auto-renew unless cancelled before the renewal date.

We reserve the right to modify pricing with 30 days' advance notice. Continued use after a price change constitutes acceptance of the new pricing.

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8. Disclaimer of Warranties

The Service is provided on an 'as is' and 'as available' basis without warranties of any kind, including warranties of merchantability or fitness for a particular purpose.

AI responses are for informational and supportive purposes only and should not be relied upon as professional mental health advice. We are not responsible for any loss of data or service interruptions.

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9. Limitation of Liability

To the maximum extent permitted by law, AI Therapist shall not be liable for indirect, incidental, special, or consequential damages arising from your use of the Service.

Our total liability for any claims shall not exceed the amount you paid us in the 12 months preceding the claim. Some jurisdictions do not allow certain exclusions, so some limitations may not apply to you.

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10. Termination

We may terminate or suspend your account immediately, without prior notice, for any reason including breach of these Terms. Upon termination, your right to use the Service will immediately cease.

All provisions that by nature should survive termination — including ownership, warranty disclaimers, and limitations of liability — shall continue to apply.

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11. Contact Us

For questions about these Terms, contact us at [email protected]. We aim to respond within 2 business days.

For general support, visit our Support page. For privacy concerns, reach out to [email protected].