Your Privacy is Our Foundation
We built AI Therapist on a simple promise — your mental health conversations are sacred. This policy explains exactly how we protect them.
Information We Collect
Conversation Data
When you interact with our AI Therapist, your messages are processed to provide responses. By default, conversations are not permanently stored unless you explicitly enable session history in your settings.
Account Information
If you create an account, we collect your email address and optional display name. We never ask for your full name, address, or any unnecessary personal details.
Usage Analytics
We collect anonymized usage data (session duration, feature usage) to improve our service. This data cannot be linked back to you personally.
Conversation Data
When you interact with our AI Therapist, your messages are processed to provide responses. By default, conversations are not permanently stored unless you explicitly enable session history in your settings.
Account Information
If you create an account, we collect your email address and optional display name. We never ask for your full name, address, or any unnecessary personal details.
Usage Analytics
We collect anonymized usage data (session duration, feature usage) to improve our service. This data cannot be linked back to you personally.
Providing the Service
Your conversation data is used solely to generate AI responses in real time. It is not used for advertising, profiling, or any purpose outside of directly serving you.
Improving AI Quality
With your explicit opt-in consent only, anonymized conversation patterns may be used to improve our AI models. You can opt out at any time in your settings.
Communication
We use your email only for essential service communications — account verification, security alerts, and service updates. We do not send marketing emails without your consent.
End-to-End Encryption
All conversations are encrypted in transit using TLS 1.3. Your data is stored with AES-256 encryption at rest. Even our own engineers cannot read your conversations.
Zero Third-Party Sharing
We never sell, rent, or share your personal data with advertisers, data brokers, or any third parties. Your mental health conversations are yours alone.
Minimal Data Retention
We follow a data minimization principle. Data that is no longer needed for service delivery is automatically deleted according to our retention schedule.
Right to Access
You can request a complete export of all data we hold about you at any time. We'll deliver it within 30 days in a portable, readable format.
Right to Delete
You can delete your account and all associated data at any time from your settings. Deletion is permanent and irreversible — we do not retain backups of deleted accounts.
Right to Correct
If any information we hold about you is inaccurate, you have the right to request correction at any time through your account settings or by contacting us.
Essential Cookies Only
We use only essential cookies required for authentication and security. We do not use tracking cookies, advertising cookies, or third-party analytics cookies.
No Cross-Site Tracking
We do not track your activity across other websites. When you leave AI Therapist, we have no visibility into your browsing behavior.
Cookie Control
You can manage cookie preferences through your browser settings. Disabling essential cookies may affect login functionality but will not prevent access to the service.
Age Requirement
AI Therapist is designed for users aged 18 and above. We do not knowingly collect data from individuals under 18. If we become aware of such collection, we will delete it immediately.
Parental Concerns
If you believe your child has created an account, please contact us immediately at [email protected] and we will remove the account and all associated data within 24 hours.
Notification of Changes
We will notify you of any material changes to this Privacy Policy via email and an in-app notice at least 30 days before the changes take effect.
Version History
We maintain a full version history of our Privacy Policy. You can always access previous versions to see what has changed and when.
We take this seriously.
Mental health is personal. We designed every data decision around protecting your dignity and trust. If you ever have concerns, please reach out — we read every message.
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